Information Hub
Frequently Asked Questions,
Everything You Need to Know
Find answers regarding gemstone authenticity, Vedic astrology alignment, laboratory certifications, orders, and delivery.
Are Ratna Shastra gemstones 100% natural and unheated?
Yes. Every gemstone at Ratna Shastra is guaranteed to be 100% natural, earth-mined, and unheated. We do not deal in glass-filled, beryllium-treated, or synthetic gems because physical heating destroys the stone's subtle planetary frequency.
Do all gemstones come with a government or international lab certificate?
Yes. Every gemstone purchased is accompanied by an authentic certificate of authenticity from reputable, government-approved or international gemological laboratories verifying species, origin, carat weight, and natural status.
What is the difference between Commercial and Fine Quality gemstones?
Quality tiers reflect clarity, color intensity, and cut brilliance. While even commercial-grade natural gems carry full Vedic potency, higher quality grades offer superior visual luster, higher transparency, and premium aesthetic appeal.
How do I know which gemstone is suitable for my birth chart?
You can book a free consultation with our certified Vedic astrologers on our website. We analyze your lagna, planetary positions, and dasha cycles to recommend the exact gemstone, weight, metal, and auspicious day/time to wear it.
Are gemstones purified (Prana Pratishtha) before shipping?
Yes. Upon request, our Vedic priests perform traditional cleansing (Panchamrit Snan) and planetary mantra chanting (Prana Pratishtha) tailored to your name and gotra before dispatching your order.
What are the shipping times and delivery charges across India?
We provide insured shipping across India. Orders are dispatched within 24–48 hours and typically arrive within 3–5 business days depending on location. Tracking links are provided via SMS and email.
What is your return and exchange policy?
We offer a hassle-free return policy for un-set gemstones in their original, tamper-evident packaging along with lab certificates. Please refer to our Return Policy page for complete terms.
Is online payment on Ratna Shastra secure?
All payments are processed through Razorpay using 256-bit SSL encryption. We accept UPI, Credit/Debit Cards, Net Banking, and Wallet payments securely.
Still Have Questions?
Our Vedic gemstone experts are available on WhatsApp to assist you with any questions or custom inquiries.
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