Privacy Policy

At Ratna Shastra, we respect your privacy and are committed to protecting the personal data you share with us. This policy describes how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information that you provide directly to us when you:

Create an account or purchase a gemstone.
Book a Vedic astrology consultation.
Sign up for our newsletter or contact our support team.

This may include your name, email address, mobile number, birth details (for consultations), and payment information.

2. How We Use Your Information

We use the collected data for the following purposes:

To process and fulfill your gemstone orders.
To enable our astrologers to prepare your birth chart analysis.
To communicate order status, consultation links, and support responses.
To improve our website experience and personalized recommendations.

3. Data Security

We implement industry-standard security measures, including SSL encryption, to protect your personal information. Your birth details and consultation records are strictly confidential and only accessed by your assigned astrologer.

4. Third-Party Sharing

We do not sell your personal data. We only share information with trusted third parties necessary to provide our services:

Payment Gateways (Razorpay): To securely process your transactions.
Courier Partners: To deliver your gemstones safely to your doorstep.

5. Your Rights

You have the right to access, correct, or delete your personal information stored in your [Customer Dashboard](https://ratnashastra.in/dashboard). For any data-related queries, please contact our privacy officer.

For privacy concerns, please email privacy@ratnashastra.in